Return and Refund Policy

Last updated: October 21, 2025

Thank you for shopping at Rajesh Industries.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Rajesh Industries.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Rajesh Industries, accessible from https://steelkitchen.in/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: rajeshindustries29@gmail.com
By visiting this page on our website: https://steelkitchen.in/
By phone: +91 9870212660

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 7 days
The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Sonawala road
Goregaon east, Mumbai 400063

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Shipping Policy

Thank you for shopping with us! We aim to deliver your order quickly and safely.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.

Estimated Delivery Time

Within the same city: 2–4 business days
Within the same state: 3–6 business days
Across India: 5–10 business days

Please note that delivery times may vary depending on your location, courier partner, and external factors such as weather or public holidays.

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.
We may offer free shipping on orders above a certain value as part of promotional offers.

Order Tracking

Once your order has shipped, you will receive a tracking number via email or SMS so you can follow your package’s journey.

Delays or Issues

If your order is delayed beyond 10 business days, please contact our support team at [your email/contact form link]. We will assist you promptly.

Damaged or Lost Packages

In the rare event your order arrives damaged or does not arrive within the expected timeframe, please reach out within 48 hours of delivery (or the expected delivery date) so we can investigate and resolve the issue.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: rajeshindustries29@gmail.com
By visiting this page on our website: https://steelkitchen.in/?page_id=201
By phone: +91 9870212660